How to Troubleshoot When Unable to Access the DVR/NVR via the QC View?
Applies to: Q-see QC series NVRs and DVRs.
Step 1. Verify that the cable connections match the diagram.
For DVR System:
For NVR System:
Step 2. Confirm that "DHCP" is selected.
- Navigate to "Settings > Network > TCP/IP" and ensure the "DHCP" option is checked.
Step 3. Go to "Settings > Network > P2P setting" page and enable the "Enable" option.
- The status "Online" signifies normal DVR/NVR networking,
- "Offline" indicates abnormal networking. In the latter case, inspect network cable connections and network configurations.
