Q-See Support

You have purchased a Q-See CCTV security system for the protection and security it provides your property, your family, and your employees. This security depends on having a fully-operational business or home security surveillance system.

12-month Warranty

All Q-See products are sold with a conditional 12-month warranty from date of purchase, which provides free repair service for hardware. A free exchange service is provided within one month for any product with manufacturing defects.

Free Software Upgrades

Many Q-See CCTV products include both hardware and software. Free software upgrades are provided for the life of your Q-See product. The Software Downloads tab on the product model page of the Q-See web site provides access to the most recent software for your product.

Installation or Usage Telephone Help Line

If you have questions regarding the installation or use of our products, or experience any problems, contact the Q-See technical support department by phone at 877-998-3440 extension 539 between 8:30 a.m. and 5 p.m. Monday thru Friday, or by email at .

Missing Parts and Product Return Help Line

If your Q-See product package is missing parts, if you need to return a product to Q-See, or if you have questions on an RMA (Return Material Authorization), contact the Q-See customer support department by phone at 877-998-3440 extension 538 or by email to .