RMA FORMclick here

   
 

 CONDITION OF SALE AND RMA POLICY

 
  Products shipped by DPS Inc come with a limited one-year warranty.  DPS Inc warrants these products to be free from defects in material and workmanship under normal use and service for a period of one year from the date of shipment.  Any DPS Inc product that fails will be rpaired, replaced with an equivalent or better component or a credit will be issued at our option.  DPS Inc makes no warranty as to the merchantability, fitness or application of the products.
 
The DOA period is 15 days from date of invoice.   Items returned for DOA must be in original package with all accessories and supporting documentation.
 
All claims for shortage or shipment errors must be made within 3 days upon receipt of the merchandise.  Recipient must report to freight carrier immediately when damaged boxes are received.  Risk of loss passes to purchaser upon shipment of product from DPS Inc’s facility.
 
Customer MUST fill RMA FORM and wait untill customer get RMA number and shipping instruction to return any item.   Any item returned without the RMA number from DPS Inc will be returned.   Items returned under an RMA must be shipped prepaid with the original box and packing material.
 
The RMA number must be clearly marked on the outside of the box and copy of the original invoice and description of the problem must be enclosed.   
 
A minimum restocking fee of 15% will be charged on any returned product which is not the result of shipping error.   No requests for refunds are accepted after 14 days.    
 
In the event of a dispute, the venue for litigation will be in Orange County, California.
 
Limitation of Liability.  Any liability for consequential and incidental damages is expressly disclaimed.   DPS Inc’s liability in all events is limited to, and shall not exceed, the purchase price paid. 
 
In the event of default, the prevailing party in the legal action is entitled to recover attorney fees and court costs incurred in litigation of this matter.
 
 

 

Digital Peripheral Solutions, Inc. 8015 E. Crystal Dr. Anaheim, CA  92807 TEL: 714.998.3440
Copyright © 2003 DPS Inc. All Rights Reserved.